Wednesday, 30 March 2016

[PSA] Glossier Skin Tint/Amazing customer service

Beauty Tips For Body Care
I just got this email from Glossier:Hi there, We’re reaching out because you’ve recently purchased one of our most popular products—Perfecting Skin Tint—in the Light or Medium shade. We noticed that some tints from this most recent batch have gradually darkened over time. This may not have happened to you, in which case you can keep using it—either way it is totally safe. If you do notice some change in color, we are sorry. This is a fairly common issue with skin-toned makeup, but should never be a problem for Glossier products. We want you to have the correct shade—always. We’re working with our new factory to optimize production of future batches so that this doesn’t happen again. When the new batch is in (a couple of months from now), we’re sending you a new bottle free of charge. We’re also refunding you for your original Perfecting Skin Tint purchase. You should receive a refund confirmation email shortly. Please hang in there with us as we perfect our Perfecting Skin Tint! Sincerely, Team Glossier
Girls Blog 2015
Submitted by cecilyhughs

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