Beauty Tips For Body Care
Hi, reddit!My mom recently got into a "scam" from an ad while she was paying her Telus bill. The ad was for a free trial of skincare products, but little did she know that after 14 days they would charge her $400 on her credit card that she provided when they asked her to pay for $5 shipping and processing fee.What's infuriating is that the original website did not reasonably prompt her to read the terms and conditions at all and there was no check boxes to her agreeing to the terms. (http://comagingcare.com/skin-balance/ ) In fact, the first page doesn't have a link to terms and conditions, and if you follow through to the trial page, you have to scroll all the way down to the very bottom through huge claims about how good the products are in bold colourful statements before you get the tiny greyed out terms and conditions hyperlink. Aside from the terms and conditions, the website has no information about these reoccurring charges. Shouldn't it be by law that terms/conditions and reoccurring charges should be reasonably stated before following through with the order? I am in Alberta, Canada.To make matters even worse, the terms and conditions on that website is different than what was charged. The initial conditions showed less than $100, but we were charged $200 each product (she ordered 2) with the new terms and conditions on the credit card bill. Additionally, these were in US dollars which was never specified in the terms but it should be in CAD since it's a "Canadian offer only". What shows up on the credit card bill is through these websites that only links to terms and conditions (not even a main page), not the original website that we ordered off of. This means they are specifically aiming for people falling into the terms and condition trap: -glowskinglobal.com -myglowskinnow.com -webskintoday.com -getskinready.comI approached my mastercard dispute department and will do so again with this new found information. They said before that because of terms and conditions, they can't refund me. I have also contacted the company and they will absolutely not refund or let me return my unopened product as it's past 14 days. The day we ordered was considered day 1, and we didn't even receive it till a week later! I contacted them on the 15th day.These cases have been occurring before in the UK. (2 of the above websites were actually charged in UK) There are also several reports in the UK (http://www.dailymail.co.uk/news/article-2945236/Bank-warns-free-skin-cream-costs-80-month-Thousands-mistakenly-signing-subscriptions-registering-free-samples-online.html )My credit card company already know about these websites as they said 1000s of Canadians fell for this before, and they blocked my credit card when the charges happened so I would call them and cancel future shipments. The next step they should do is to completely reject these reoccurring charges because they know no one actually agreed to the $400 charge.This UK skincare scam banned in the UK is moving on to Canadians and this business model is honestly predatory. Terms and conditions and reoccurring charges should be clearly stated in a reasonable amount of effort. I will be reporting to this to consumer services. Be careful about this tactic because the company has multiple different names and websites!! Please help let other people know about this.
Girls Blog 2015
Submitted by rippedoff_andsad
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