Beauty Tips For Body Care
Okay, i ordered a product almost 2 months ago and was going to return it within the 60 day deadline return window- i have a few days left. I ordered it on July 6. ( i know it was my fault for dragging my feet. but after 3 weeks when i tried to call their phones never answered! I'd be on hold for 1 hour and then the call would end)Well, when i finallllllly got through to them yesterday they told me they changed recently their return window from 60 to 45 days!I told them #1 When i placed my order it states on their site it's 60 day return window and #2 Right NOW on their site it still says 60 days!I mean my product isn't that expensive only $40. But, i am super annoyed they are doing this and well i'll try to speak to someone another day.The funny thing is they had been having problems with their phone lines for 2 freaking months and the girl i talked to acted like she was not aware of this.So in the end i hate dermstore and will never order from them again. Like, you can't just change your return policy like that. ( Like if the new rule went into effect August 1st- they should say orders placed before August 1st can still have 60 days)I wished i would have read other people's complaints they had with dermstore- https://www.bbb.org/us/ca/el-segundo/profile/skin-care/dermstore-1216-100105717/complaints
Girls Blog 2015
Submitted by LisaP9988
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