Beauty Tips For Body Care
This is my first post, so I hope I am doing it right. If not, I apologize. It is a bit of a rant as well. If this is not appropriate, mods please feel free to remove.About a month ago, I was running low on sunscreen. I bought 2 bottles of CeraVe Sunscreen (SPF 30). I know, my first mistake was buying 2 bottles of a product I had never tried before. My second mistake was buying CeraVe sunscreen.The first use was on my SO's face. Oops. It was THICK and sticky. It would not rub in or rub off. We had to use an oil cleanser to get it off.Then I figured I would use it on my body. I tried, I really did. But it is so thick that it would not spread well, and the white cast never goes away. (I am pretty fair-skinned) In fact, it migrates into the fine wrinkles in my hands and arms. (I never realized I had these fine arm-and-hand wrinkes. Thanks, CeraVe.)So I gave up on me, and used it on my son. Poor guy is pretty dark-skinned, so the white cast was visible all day.Finally this weekend I realized I am trying to use up a product that I hate. I called customer service and told them I would like to return it, as it is a terrible product. The (very friendly) woman in customer service told me that I cannot return a product just because I don't like it. I asked if she had ever used their sunscreen, and she said that, no, she does not use sunscreen. She suggested I take it back to the store where I got it. I asked her if the store would be reimbursed by CeraVe for their poor product. She said that no, the store would eat the cost of it. I don't feel that it is fair for the store to be out the money for the poor quality of CeraVe sunscreen.I plan on calling CeraVe customer service back later today and asking to speak to a supervisor. I have heard such great things about CeraVe as a brand, but this is very frustrating.
Girls Blog 2015
Submitted by mssummerrose
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