Beauty Tips For Body Care
Hey guys, Wanted to share my honest experience with product and service from The Ordinary / Deciem. Been a bit nervous about this as The Ordinary is pitched hard in this sub and I haven't seen many people write anything other than that it's great. Don't hate me. Your mileage may vary. This is the second part to my Part 1 which is here. Ascorbyl Glucoside Solution 12%: I think Vitamin C serums are truly the ones where I wake up the next morning and think wow, that has really made a difference. I've tried OST Vitamin C 20% which was horribly unstable and oxidised in days and NuFountains range (pretty good, can purchase from Amazon) in comparison. AGS 12% legit gives my skin a glow I can actually see and seriously reduces any red / irritation from old spots healing. It’s a light consistency, very easy to layer and absorbs quickly with no residue or stickiness. I use this in the morning away from any other acid/retinoid use at night. A lot of people comment on the smell of Vit C serums and this one really doesn't have one unless I stick my nose right in it. It definitely doesn't have that metallic type scent others have. 100% would repurchase but I'm keen to try out The Ordinary's other Vit C serums also. Natural Moisturizing Factors + HA: I believe this is the only moisturizer product in The Ordinary's range and it's weird it’s so underrepresented in comparison to other TO products on this sub. It's fantastic. It's not too heavy at all for oily skin and MAN my face feels so soft after I use it. Soft and silky and wonderful. I'm super picky with moisturizers and this one is seriously close to becoming my go to. It's just a touch too thick for me because of summer right now but I'm still using it every so often depending on my routine for the day. Have already repurchased my second tube. NIOD Superoxide Dismutase Saccharide Mist: The last time I posted my "shelfie" someone asked me about this product along the lines of, isn't this just a really expensive mist? And the answer is yes, that's exactly what it is. I use it morning and night in the toner step, although Deciem's website asks you to not confuse it as a basic bitch toner, thanks. Aside from the price and the pretentiousness, this is actually a pretty nice product. I find it super hydrating and REALLY calming, it absorbs super quick and it's just so nice to use after cleansers. Is this product going to change your life? No. Is it worth it for the price? Probably not, but I am going to repurchase just because it is actually really lovely, and I do really like it for my dehydrated skin. Hylamide HA Blur: WOW this product is marketed well. Just read the description. Who wouldn't want this. As it is summer for me right now, this sounds PERFECT to use in place of foundation at the beach. Here's the truth (for me) this blur blurred nothing. I tried it on one half of my face, there was literally no difference to the other side of my face. I left it for a while, I gave it time, I tried again later with my whole face, I've used it off and on during the day to see if anything changes....it doesn't. It's just a primer. And an average one at that, my NARS Sheer Glow foundation separated immediately over the top of it. It does give your skin that silky slidey feeling you get with primers and it may be a little too much for oily skin types. I'm kinda mad at this product. I was excited, and it just felt like a con.General Customer Service (as a non-American or UK customer).This is where Deciem has really left a sour taste in my mouth. Let me just start by saying, they're great at responding. They're also great with working with you to fix an order. Basically, I placed one then like, an hour later I got an email saying something else I wanted was in stock so I had to cancel my order and reorder everything with that product included. They were great at helping with this via their messaging service on the site.Let's talk about what it's like being a non-American customer. Firstly, have a look here. This side by side was screenshotted today, using a proxy for the USA site. Ok, so they've just opened up in Sephora, stock is an issue for AHA/BHA product, I get that. I don't understand why it's more expensive in US dollars to purchase but ok. The true problem with this is that truthfully AHA/BHA 30% is not out of stock, it is unavailable for me to purchase - ever. I kept writing and asking, when will this be in stock? I always got the same reply, soon, just be patient, here look at this monkey. The same thing with the Glycolic Acid toning solution.I realised that it was available to basically everyone else, so I wrote asking why I cannot purchase this as a customer from New Zealand and they told me that it is banned in Australia. Hello? You're a commonwealth company. Have you ever seen a world map? Australia and New Zealand are different countries with different restrictions on cosmetics. When I wrote that, I got a very confused reply saying, oh, well I guess we will pass that on to our IT team. Here is a funny monkey.Not only have they lumped NZ in under their Geo-block for Australia, they are still marketing this product with a price with a simple "out of stock" which I honestly believed for months, thinking that it must be really popular and waited for ages. For a "company with integrity" this weird mark up on prices and rubbish about stock is pretty dishonest.At the end of the day, I'm a girl with a credit card the same as everyone else here. I'm also pretty internet savvy so don't bullshit me. If it's unavailable in my area then say so. If it's unavailable in my area because their IT team is unable to differentiate between two different countries then fix it. Don't bullshit me with this "out of stock rubbish" that kept me waiting for months before I realised. We are part of an online skin community, obviously we can see what the Americans are able to buy and at what price in comparison to us.The other issue is shipping. It costs $40 shipping from Deciem in the states to NZ. I messaged asking to purchase from their Australian store and guess what, that's $40 shipping as well. Not only is this amount exorbitant, it's also incorrect. I've ordered many bigger, heavier products from USA amazon for a fraction of this shipping price. I've ordered lipsticks from Jeffrey Star, an arguably smaller company, who has international shipping for $9USD. Why is shipping from Australia to New Zealand $40??! Why is the cost from USA to NZ and Aus to NZ the same $40? That's actually insane. My work around this is actually shipping to a forwarding address in the states which then forward to me for more than HALF the price of shipping straight out of Deciem. I asked customer service for a bit of clarity regarding the shipping from their Australian story and got the "ummmm we're unsure, here is a funny monkey" response.It's infuriating. The only reason I will continue dancing through these VPN/proxy and shipping forwarder hoops is because of the core price of the product and because I genuinely do like some of their things. However, due to this I have zero brand loyalty and will immediately jump ship elsewhere if any other company can match their product in price and quality.TL:DR of both my postsGlycolic Acid 7% Toning Solution: HitAHA 30% - BHA 2%: HitAdvanced Retinoid 2%: HitGranactive Retinoid 5% in Squalene: MISS. SWING AND MISS.Buffet: HitHyaluronic Acid 2% + B5: MissOrganic Cold-Pressed Rose Hip Seed Oil: I'm not the right skin type for this. I can't fairly give it a hit or miss.Ascorbyl Glucoside Solution 12%: HitNIOD Superoxide Dismutase Saccharide Mist: If it were cheaper, Hit. But it's too expensive for what it is. Price point: Miss.Hylamide HA Blur: MissOverall Customer Service: Miss
Girls Blog 2015
Submitted by Firefly211
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